· VeloraAxis ·
Contact
We're a small team. Real humans answer every message.
Support
For technical issues, billing questions, or help setting up your site:
Typical response time: a few hours on business days. Within 24 hours on weekends.
General enquiries
For partnerships, press, or anything else:
Based in
Ambala, India
We operate fully online. There's no walk-in office.
Before you write
Many common questions are answered on your dashboard. If you're stuck:
- Check the FAQ section on the home page
- Log in to your account — most settings can be edited directly
- For payment issues, check the Refund Policy first
Response commitments
- Password / login issues: within 2 hours (business days)
- Site down / critical bug: within 1 hour
- General queries: within 24 hours
- Feature requests: we read all of them, we just can't reply to all individually